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Capita Customer Solutions

About us

Formerly known as SouthWestern, Capita Customer Solutions was acquired by Capita in 2014. Capita is the largest business process outsourcer in the UK, listed on the FTSE 100 Index. Our new ownership now gives us the capacity to grow further and to offer a wider range of services to a broader client base.

Attractive salary package

  • Competitive salary
  • Bonus structures for specific roles
  • Sports card
  • Meal subsidy
  • Friend recommendation programme
  • Various discounts around the city
  • Private medical care
  • Others


Green Horizon office building Lodz, ul. Pomorska 106 Entrance B2, 6th floor.

An engaging culture

  • Multilingual environment
  • Wellbeing initiatives – various sports team
  • Friendly and supportive atmosphere
  • Internal involvement in city events
  • Regular company social events
  • Facilities for cyclists

Investment in people

  • Leadership development programmes for specific roles
  • Personal & skills development
  • Comprehensive product knowledge trainings
  • Talent management & succession planning
  • Career development
  • Internal opportunities

Roles for which we frequently recruit

  • Customer Operations Junior Representatives and Representatives (with English, Spanish, Italian, French, German, Russian, Dutch)
  • Team Managers
  • Service Delivery Managers
  • Collections – Credit Control Supervisors/Specialists and Clerks
  • Accounts Receivable Supervisors/ Specialists and Clerks
  • Business Analysts
  • Quality & Training Specialists
  • Finance Professionals

Future Positions

If you want to submit a speculative job application to Capita Customer Solutions, please forward an up-to-date CV to and we will be happy to review your application and keep your details on our database for future positions.

CAPITA Customer Solutions I I +48 42 288 07 37