Would you like to play a part in building a better bank that fulfils a meaningful role in society? We are now looking for a Assistant Service Operations Officer in Global Custody DK/SE to take care of transactions, trades, and enquiries of our clients.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Global Custody Settlement DK&SE team. We add value by providing global custody services in all major financial markets in the world, i.e. clearing, settlement and safekeeping of domestic and foreign securities for clients in Denmark and Sweden. As Assistant Service Operations Officer in Global Custody DK/SE you’ll play a valuable role in by closely cooperate with sub-custodians and customer service to provide the best service to our clients.

What you’ll be doing

• Daily settlement of global securities
• Investigating, amending and matching transactions that have not settled automatically;
• Investigating and resolving discrepancies between Nordea and custodian’s accounting books both cash and securities (reconciliation of securities);
• Inputting, monitoring and settling transfer instructions;
• Supporting internal stakeholders regarding securities settlement topics (second line in customer service model).

You’ll join a team that is truly passionate about our client service. The role is based in Łódź.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Analytical and strong problem-solving and organizational skills 
• Attention to detail, and clear and concise communication skills 
• Pro-active approach to ensure that risk issues (both current and emerging) are escalated promptly to managers 

Your experience and background: 

• Good knowledge of English language, both oral and written 
• Finance related university degree or equivalent professional experience 

If this sounds like you, get in touch!

Submit your application no later than 09/09/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.